Custom Event Setup

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    Toolsaving - Provider of Miniware Product

    Your cart

    FAQS

    Shipping And Delivery

    • How long do handling, shipping, and delivery take?

    Usually, it takes 3-4 days for us to process the order. It will be delivered within 1-6 working days for our US/UK/DE customers when it is out for delivery from our warehouse. 

     

    • What shipping service do you use?

    USPS, DHL,Royalmail, Yodel or other express chosen by our warehouse.

     

    • I would like to make changes to my order / Something is wrong with my order.

    Please contact our support team with details via email, we will assist you with the change.

     

    • How do I track my order delivery?

    A shipping confirmation email will be sent to you, you could track with it.

     

    • My package says delivered, but I didn’t receive it.

    Please contact our support team with details via email, we will assist you to solve the issue with the express.

     

    • What are your return and refund policy?

    More details for return and refund policy are available via https://ele-ware.myshopify.com/pages/refund-policy

     

    Product-Specific

    • Something is wrong with my item.

    Please contact our support team with details via email, we will assist you and solve the problem for you with solution.

     

    • How to use the item?

    Please contact our support team with details via email, we will assist you with the Manual.